Today's consumers in the Philippines and Malaysia are more informed and demanding than ever before. They expect the products they purchase, whether online or offline, to be of high quality and safe for use.

Quality Assurance (QA) focuses on proactive planning and process management to ensure quality throughout the production cycle, Quality Control (QC) involves reactive testing and inspections to identify and fix defects in the final product. Both processes are vital, but they function at different stages and serve complementary roles in maintaining product quality.

In the rapidly expanding world of e-commerce, where customers demand high-quality products delivered quickly, quality control has become more critical than ever. For e-commerce businesses, the stakes are high. A single defective product can lead to negative reviews, customer dissatisfaction, and ultimately, loss of business. This is where third-party inspection companies play a pivotal role, ensuring that products meet the required standards before they reach the end consumer.